Terms and Conditions

about us:

This website is owned and operated by retro styling, which is a trade name of N & L Beswick Limited. If you have any suggestions or comments or if you need to contact us, please email us.

our contact details:

retro styling

St Wilfreds Hall

63 High St

Kibworth

Leicester

LE8 0HS

United Kingdom

Phone: +44 (0)1162 796 229

Email: info@retrostyling.co.uk

VAT No: 485 7087 03

Privacy policy

1.      Introduction

1.1    We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2    By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2.      Collecting personal information

2.1    We may collect, store and use the following kinds of personal information:

(a)    [information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website

(b)    [information that you provide to us when registering with our website (including [your email address])];

(c)    [information that you provide when completing your profile on our website (including [your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details])];

(d)    [information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including [your name and email address])];

(e)    [information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including [the timing, frequency and pattern of service use])];

(f)    [information relating to any purchases you make of our [goods] OR [services] OR [goods and/or services] or any other transactions that you enter into through our website (including [your name, address, telephone number, email address and card details])];

(g)    [information that you post to our website for publication on the internet (including [your user name, your profile pictures and the content of your posts])];

(h)    [information contained in or relating to any communication that you send to us or send through our website (including [the communication content and metadata associated with the communication])]; and

(i)    [any other personal information that you choose to send to us].

2.2    Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

3.      Using personal information

3.1    Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

3.2    We may use your personal information to:

(a)    [administer our website and business];

(b)    [personalise our website for you];

(c)    [enable your use of the services available on our website];

(d)    [send you goods purchased through our website];

(e)    [supply to you services purchased through our website];

(f)    [send statements, invoices and payment reminders to you, and collect payments from you];

(g)    [send you non-marketing commercial communications];

(h)    [send you email notifications that you have specifically requested];

(i)    [send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter)];

(j)    [send you marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)];

(k)    [provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)];

(l)    [deal with enquiries and complaints made by or about you relating to our website];

(m)   [keep our website secure and prevent fraud]; and

(n)    [verify compliance with the terms and conditions governing the use of our website [(including monitoring private messages sent through our website private messaging service)]].

3.3    If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

3.4    Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.

3.5    We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

3.6    All our website financial transactions are handled through our payment services provider, [Paypal]. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

4.      Disclosing personal information

4.1    We may disclose your personal information to [any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors] insofar as reasonably necessary for the purposes set out in this policy.

4.2    We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

4.3    We may disclose your personal information:

(a)    to the extent that we are required to do so by law;

(b)    in connection with any ongoing or prospective legal proceedings;

(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)    [to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling]; and

(e)    [to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information].

4.4    Except as provided in this policy, we will not provide your personal information to third parties.

5.      International data transfers

5.1    Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

5.2    Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: [the United States of America, Russia, Japan, China and India].

5.3    Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

5.4    You expressly agree to the transfers of personal information described in this Section 5.

6.      Retaining personal information

6.1    This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

6.2    Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3    Without prejudice to Section 6.2, we will usually delete personal data falling

6.4    Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:

(a)    to the extent that we are required to do so by law;

(b)    if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7.      Security of personal information

7.1    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

7.2    All electronic financial transactions entered into through our website will be protected by encryption technology.

7.3    You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

7.5    You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

8.      Amendments

8.1    We may update this policy from time to time by publishing a new version on our website.

8.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

8.3    We may notify you of changes to this policy [by email or through the private messaging system on our website].

9.    Your rights

9.1  You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a)    the payment of a fee (currently fixed at GBP 10); and

(b)    the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].

9.2  We may withhold personal information that you request to the extent permitted by law.

9.3  You may instruct us at any time not to process your personal information for marketing purposes.

9.4  In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

10.    Third party websites

10.1  Our website includes hyperlinks to, and details of, third party websites.

10.2  We have no control over, and are not responsible for, the privacy policies and practices of third parties.

11.    Updating information

11.1  Please let us know if the personal information that we hold about you needs to be corrected or updated.

12.    Cookies

12.1  Our website uses cookies.

12.2  A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

12.3  Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

12.4  Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

12.5  Most browsers allow you to refuse to accept cookies; for example:

(a)    in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b)    in Firefox (version 44) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

(c)    in Chrome (version 48), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

12.6  Blocking all cookies will have a negative impact upon the usability of many websites.

12.7  If you block cookies, you will not be able to use all the features on our website.

12.8  You can delete cookies already stored on your computer; for example:

(a)    in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);

(b)    in Firefox (version 44), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and

(c)    in Chrome (version 48), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.

12.9 Deleting cookies will have a negative impact on the usability of many websites.

13.    Our details

13.1  This website is owned and operated by N & L Beswick Limited

TERMS AND CONDITIONS OF SALE OF N & L Beswick Limited T/A retro styling

1. Definitions

1.1       “Buyer” means the individual or organisation who buys or agrees to buy the Goods from the Seller;

1.2       “Consumer” shall have the meaning as described in Section 12 of the Unfair Contract Terms Act 1977;

1.3       “Contract” means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions;

1.4       “Goods” means the articles that the Buyer agrees to buy from the Seller;

1.5       “Seller” means N & L Beswick Limited who trade as retro styling from St Wilfreds Hall, 63 High St, Kibworth, Leicester, LE8 0HS;

1.6       “Terms and Conditions” means the Terms and Conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Seller;

1.7       “Website” means www.retrostyling.co.uk

2. Conditions

2.1       Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights as a Consumer.

2.2       These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.

2.3       Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Terms and Conditions.

2.4       Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.

2.5       Any complaints should be addressed to the Seller’s address stated in clause 1.5.

3. Ordering

3.1       All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.

3.2       Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either: select a different option, wait until the Goods are available from stock or cancel the order and receive a full refund within 14 days.

4. Price and Payment

4.1       The price of the Goods shall be that stipulated on the Website. The price is inclusive of regionally applicable sales taxes (for example VAT). The price excludes delivery charges.

4.2       The total purchase price, including regionally applicable sales taxes (for example VAT), delivery and other charges, if any, will be displayed in the Buyer’s shopping cart prior to confirming the order.

4.3       After the order is received the Seller shall confirm by email the details, description and price for the Goods together with information on the right to cancel if the Buyer is a Consumer.

4.4       Payment of the price plus regionally applicable sales taxes (for example VAT) and delivery charges must be made in full before dispatch of the Goods.

5 Rights of Seller

5.1       The Seller reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time. The Seller shall make every effort to ensure prices are correct at the point at which the Buyer places an order.

5.2       The Seller reserves the right to withdraw any Goods from the Website at any time.

5.3       The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to process an order.

 

6 Delivery

6.1       Goods supplied within the UK and ordered before 2pm will normally be delivered the following working day of acceptance of order but in any event, within 28 days after the Contract is entered into.

6.2       Goods supplied outside the UK will normally be delivered within 7-10 working days of acceptance of order but in any event, within 28 days after the Contract is entered into.

6.3       Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund on non printed goods.

6.4       The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

6.5       Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. The Supplier is under a legal obligation to supply Goods in conformity with the Contract.

6.6       Risk in the Goods shall pass to the Buyer when they are in the physical possession of the Buyer.

6.7       Title in the Goods shall not pass to the Buyer until payment of the price has been made in full.

6.8       It is the responsibility of the Buyer to check the correct amount of packages and items have been delivered and that any shortages should be notified to retro styling within 24 hours. Any claims after 24 hours cannot be entertained.

7 Cancellation

The Buyer, if a Consumer, has the right to cancel the Contract within 14 days without giving any reason. The conditions, time limits and procedures for exercising the Buyer’s right to cancel are laid out in the Schedule to these Terms and Conditions in accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

8 Website Content Accuracy / Description of Goods

The Seller takes care in the preparation of the content of this Website. The Seller endeavours to ensure that all prices quoted are correct at time of publishing and that all products have been accurately described. Prices are quoted in pounds sterling and include regionally applicable sales taxes (for example VAT). The Seller strives to ensure that the colours featured on the Website are as accurate as possible however colours can and do look slightly different depending on the monitor/smartphone/tablet being used to view. The Seller cannot be held liable for any slight differences in shade to delivered products.

9 Limitation of Liability

9.1      Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.

Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury resulting from the negligence of the Seller or that of the Seller’s agents or employees.

Waiver

No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.

Force Majeure

The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations.

Severance

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.

Changes to terms and Conditions

The Seller shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

Right to Cancel

1          You have the right to cancel this contract within 14 days without giving any reason.

2          The cancellation period will expire after 14 days from the day:

of the conclusion of the contract, in the case of a service contract or a contract for the supply of digital content which is not supplied on a tangible medium;

on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods, in the case of a sales contract;

on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good, in the case of a contract relating to multiple goods ordered by the consumer in one order and delivered separately;

on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last lot or piece, in the case of a contract relating to delivery of a good consisting of multiple lots or pieces;

on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the first good, in the case of a contract for regular delivery of goods during a defined period of time.

3          To exercise the right to cancel, you must inform us, N & L Beswick Ltd T/AS retro styling, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or email).

If you electronically fill in and submit a clear statement on our website we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by email) without delay.

4          To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Delivery

Delivery cost will vary dependant on delivery region. Cost will be clearly displayed in the shopping cart.

For non-mainland UK deliveries to NI and Ireland, Channel Islands, Isle of Wight and Europe etc, please call or email us for current delivery costs.

RETURNS, REFUND AND CANCELLATION POLICY

We believe that you will be satisfied with the products you have purchased, however, if for any reason you are not satisfied with your purchase you can exchange it for another product, or receive a refund.

We ask that you notify us by email or in writing within 7 days of receipt of the goods indicating if an exchange or refund is required. We will then send you a returns note by email within 7 days which will need to be completed and returned to us by email or post with a printed copy enclosed with the goods. All items must be returned in their original packaging and unworn by the Buyer within 14 days. You are responsible for arranging the return of the goods.

You are responsible for the goods until they reach us, therefore, it is important that you use a secure delivery method with adequate insurance to cover the value of the goods that requires a signature upon delivery.

The customer is responsible for ensuring that all goods are returned in their original condition and packaging, and goods must be unworn by the Buyer.

Goods which have been worn by the buyer cannot be returned without a valid reason (for example mis-description by the Seller). We reserve the right to refuse any refund if the terms & conditions were not met.

Once the goods are received, retro styling will inspect the goods and process quality control checks to confirm that the goods have not been used and that all items have been returned. We will process a refund for the price which was paid for the goods excluding any delivery or collection costs incurred by the company. We will charge you a 3% handling charge for the original cost of the goods within 30 days of the goods arriving back to us.

FAULTY OR DEFECTIVE ITEMS

In the case of the goods being faulty or defective, you must notify retro styling within 24 hours of receiving the goods. We will ask you to provide photographic evidence of the fault prior to us arranging to have the item collected and returned to us for inspection. This will enable us to make a decision to either refund, replace or repair the item. We will make a decision to refund, replace or repair the faulty item within 7 days of receiving the goods.

PAYMENT TERMS

We require full payment for all clothing and accessories prior to dispatch.

We accept Paypal as payment for Retail orders. We accept card payments, bank transfer and cheques as payment for Wholesale orders. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.